Tap the Activity icon at the top of the Wallet screen and tap the transaction. THORWallet shows its status, the addresses and the transaction ID. View on explorer opens it in a block explorer, which is the final source of truth.
On this page
THORWallet keeps a list of the transactions of your wallet under Activity. For every entry it shows a status, and it links to the block explorer of the network.
Open Activity
- On the Wallet screen, tap the Activity icon at the top.
- Use the search field, or tap All chains to show one network only.
- Tap a transaction to see its details: Date, From, To and Transaction ID.
- Tap View on explorer to open the transaction in a block explorer.
In the web app: open Activity.
What the statuses mean
| Status | Meaning |
|---|---|
| Green check | The transaction is complete. |
| Pending | Sent, but no final result yet. |
| FAILED | The transaction did not go through. |
| Refund | A swap was not completed and the funds were sent back. |
| Expired | The order or transaction expired before it was completed. |
| Status unknown / Check explorer | THORWallet lost track of the transaction. It may still have arrived. Check the block explorer. |
Right after you send
The result screen shows one of these messages:
- Transaction sent successfully: the network has accepted it. Follow Transaction opens the block explorer.
- Transaction submitted: it was sent and is waiting to be confirmed. Activity Page takes you to the list.
- An error such as "Could not broadcast transaction": nothing was sent. Tap Retry.
Incoming transfers
A transfer from another wallet or an exchange shows up as a higher balance on the asset. To see the transaction itself, open the asset and tap Explore. THORWallet opens your address in a block explorer with every incoming and outgoing transaction.
If something goes wrong
A transaction stays pending
Open it and tap View on explorer.
- The explorer shows it as confirmed: the funds have moved. The status in the app will follow.
- The explorer shows it as pending: the network has not confirmed it yet. Busy networks can take longer. You cannot cancel it from the app.
- The explorer does not know the transaction ID: it never reached the network. Check your balance, then send again if the funds are still there.
"Status unknown"
THORWallet shows this when it cannot find a transaction 30 minutes after it was sent. Do not send again before you have checked the block explorer and your balance.
The transaction failed but a fee is gone
A transaction that was included in a block and failed on-chain does not move your funds, but the network keeps the fee.
"Activity unavailable"
THORWallet cannot load Activity for the selected wallet. If the Wallet screen of a vault shows Enable activity, tap it and sign once with your vault. This prompt appears only inside the THORWallet app. Otherwise use Explore on the asset to see the transactions of your address.
The list is empty
A wallet without tracked transactions shows "Your swaps, sends and deposits will appear here." For the full on-chain history of an address, use Explore on the asset.
You need help with one transaction
Copy the Transaction ID and open the support chat in the app, or write to info@thorwallet.org.
Related
Common questions
Where is my transaction history?
Tap the Activity icon at the top of the Wallet screen. You can search the list and filter it by chain.
What does Pending mean?
The transaction was sent but THORWallet has not seen a final result yet. Most transactions leave this state after the network confirms them.
What does Status unknown mean?
THORWallet could not find the transaction on the network within 30 minutes. It may still have arrived. Tap the transaction and open it in the block explorer to check.
Where do I find the transaction ID?
Open Activity, tap the transaction and copy the Transaction ID. You can also tap View on explorer.
Why is an incoming transfer not in my Activity?
Check the asset balance first. Then open the asset and tap Explore to see every transaction of your address in a block explorer.
Can support speed up or cancel a pending transaction?
No. Only the network confirms a transaction. Support can help you read its status. Support will never ask for your recovery phrase.
Thank you.
Sorry about that. Chat with support inside the app, or write to info@thorwallet.org. Support will never ask for your recovery phrase.