THORWallet is self-custody software from a Swiss company based in Zug, shipping since 2021. You hold the keys, so THORWallet cannot move or freeze your funds. The main risks are fake sites and apps that copy the name, a lost backup and transactions you sign yourself.
On this page
- Who is behind THORWallet
- What self-custody means for your funds
- The official site, web app and store listings
- Independent reviews and listings
- Check that you have the real app
- What support will never ask
- Report a fake site or app
- What THORWallet cannot protect you from
- The risks of each product
- Related
- Common questions
THORWallet is self-custody software. That limits what the company behind it can do with your funds, and it leaves some risks with you. This article lists both, and shows how to tell the real THORWallet from a copy.
Who is behind THORWallet
- The company is registered in Switzerland. Its office is in Zug.
- THORWallet has shipped since 2021.
What self-custody means for your funds
Your coins are recorded on the blockchains, not held by THORWallet. The app is the tool you use to sign transactions with keys that only you control.
| Seed wallet | Multi-device vault | |
|---|---|---|
| What controls the funds | One recovery phrase | Shares on several of your own devices |
| Where it lives | On your device, encrypted | One share on each device |
| What THORWallet holds | No copy | No share |
THORWallet cannot:
- See your recovery phrase, your private keys or your vault shares.
- Move, freeze, cancel or reverse a transaction.
- Reset your PIN or restore a wallet without your backup.
If THORWallet is not available, your funds stay on the blockchains. The details are in How self-custody works in THORWallet.
The THORWallet Card is different: it is provided together with a regulated partner and needs identity verification. See THORWallet Card.
The official site, web app and store listings
Fake sites and fake apps copy the THORWallet name and logo. These are the real ones:
| What | Address |
|---|---|
| Website | www.thorwallet.org |
| Web app | app.thorwallet.org |
| iPhone and iPad app | App Store listing |
| Android app | Google Play listing |
Independent reviews and listings
These pages are not written by THORWallet. They show what users and outside sites say and track. None of them can check your own wallet or backup.
| Source | What it shows |
|---|---|
| App Store listing | Ratings and written reviews of the iPhone and iPad app, with the developer's details and the version history. |
| Google Play listing | Ratings and written reviews of the Android app, and the data-safety section the developer declares. |
| DefiLlama | An independent data site that tracks the swap volume routed through THORWallet. |
| CoinMarketCap | The listing of $TITN, the THORWallet utility token, with its contract address and market data. |
| Cointelegraph | The announcement that THORWallet joined the Cointelegraph Accelerator. |
| startupticker.ch | The Venture Leaders Fintech 2023 selection of Swiss start-ups, THORWallet among them. |
| Zawya | The World Blockchain Summit release on the Startup World Cup 2022 Dubai regional round. |
Read reviews from several places, and be careful with review sites that link to a download: fake apps copy the THORWallet name.
Check that you have the real app
- Open the download page on
www.thorwallet.organd tap App Store or Google Play. It opens the official store listing. - Do not install THORWallet from a link in a message, an ad or an email.
- Before you type anything in the browser, read the address. The web app is at
app.thorwallet.org. - Update the app from the official store.
THORWallet asks for a recovery phrase in two places only: when you confirm the backup of a new wallet, and when you choose to import a wallet yourself. A website, a message or a person that asks for it is a scam.
What support will never ask
Support is the chat inside the app and info@thorwallet.org. Treat a direct message on Telegram, X or Discord that claims to be THORWallet support as a scam attempt.
Support will never ask for:
- Your recovery phrase or your private key.
- Your PIN, your vault backup files or their passwords.
- Your card PIN.
- A payment.
Do not install remote-control software and do not share your screen with someone who says they are from support.
Report a fake site or app
- Enter nothing and close the site or the app.
- Tell support in the app chat or at info@thorwallet.org. Include the address of the site or the store link, and a screenshot if you have one.
- If you typed your recovery phrase anywhere, treat the wallet as lost. Create a new wallet with a new recovery phrase and move the remaining funds to it at once. See Stay safe from scams.
What THORWallet cannot protect you from
- A lost backup. Without the recovery phrase, or without enough vault devices and backup files, a wallet cannot be recovered by anyone.
- A transaction you sign. If you approve a harmful request or a malicious contract, THORWallet cannot undo it. Read every request before you approve it.
- A wrong address or network. Blockchain transactions are final. THORWallet cannot return funds sent to a wrong address.
- Someone who has your recovery phrase. Whoever holds the phrase controls the wallet.
The risks of each product
Each product has its own risks. Read the article before you use it.
- Swaps: My swap is stuck, delayed or refunded and Slippage and price impact
- Earn: Earn risks explained
- Perpetuals: Margin, funding and liquidation
- Tokenized stocks: Tokenized stocks in THORWallet
- $TITN: The $TITN token
- THORWallet Card: Card fees and limits
Related
- How self-custody works in THORWallet
- Stay safe from scams
- How to install THORWallet
- Contact support
- Privacy and your data
- Background: What is a self-custody wallet?
Common questions
Is THORWallet a scam?
THORWallet is a real product from a Swiss company based in Zug and has shipped since 2021. Scammers copy its name and logo on fake sites and apps. Use only www.thorwallet.org, app.thorwallet.org and the store listings linked from the download page.
Who is behind THORWallet?
A company registered in Switzerland, with its office in Zug. THORWallet has shipped since 2021.
Can THORWallet take or freeze my crypto?
No. Your recovery phrase and your vault shares stay on your own devices. THORWallet has no copy, so it cannot move, freeze, cancel or reverse a transaction.
How do I know I have the real app?
Start from the download page on www.thorwallet.org. It opens the official listings in the App Store and on Google Play. Do not install the app from a link in a message, an ad or an email.
I found a fake THORWallet site or app. What should I do?
Enter nothing and close it. Then tell support in the app chat or at info@thorwallet.org and include the address of the site or the store link.
Where can I read independent reviews of THORWallet?
In the App Store and on Google Play, where users rate and review the app. Independent listings and announcements are on DefiLlama, CoinMarketCap, Cointelegraph and startupticker.ch. The links are in the section on independent reviews and listings.
Is my money protected if something goes wrong?
A self-custody wallet has no deposit protection and no password reset. If the recovery phrase is lost or you sign a harmful transaction, nobody can return the funds.
Thank you.
Sorry about that. Chat with support inside the app, or write to info@thorwallet.org. Support will never ask for your recovery phrase.