Open the Cards tab in the THORWallet mobile app with a seed wallet, tap Get Basic, complete the two-part identity verification and, once it is approved, tap Get your card. Without an invite code you pay $5 once in USDC.
On this page
You order the THORWallet Card in the mobile app. The sign-up has three parts: choose a plan, verify your identity, then request the card.
Before you start
- The THORWallet mobile app with a seed wallet selected. The card is not available in a vault or a watch-only wallet.
- Your recovery phrase backed up. If it is not, the app shows "You must back up your wallet before KYC."
- A valid passport or national ID card.
- A proof of address that is not older than 3 months and shows your full name and address.
- A mobile phone number and an email address you can open now.
- A supported country of residence. Check the list on the card page.
- If you have no invite code: $5 in USDC on Base, Arbitrum or Ethereum, and a small amount of ETH on the same network for the network fee.
Steps
- Open the Cards tab.
- Stay on the Basic plan. Tap See all benefits & fees if you want to compare the plans first.
- Tap Get Basic.
- If you have an invite code, enter it and tap Continue. The app confirms with "Code applied" and Basic becomes free. If you have no code, tap Skip.
- Tap Start and complete part 1 of the verification: allow access to photos and location, enter your general and address information, confirm your data, then verify your mobile phone and your email with the codes the app sends you.
- Complete part 2: photograph your identity document, take a selfie, upload your proof of address, answer the financial questions and tap Submit on the Review & Submit screen.
- Wait for the review. The Cards tab shows Verification in progress.
- When the Cards tab shows Verification completed, tap Get your card.
- If a price is due, confirm the one-off payment in USDC. The app picks the network where your wallet holds enough USDC.
- The app confirms "Your card is now ready to use." Top up the card to start paying.
Every verification step is explained in Identity verification (KYC) for the card.
You can leave the verification and come back. The Cards tab then shows a card that asks you to finish the process. Tap Continue to go on where you stopped.
Premium
The plan list also shows Premium, with a physical card and USDC cashback. In the current app version its button shows Coming soon, so you cannot order it yet. The listed price is $124 once, or $99 with an invite code.
In the web app
The web app shows the card plans, but ordering and verification happen on your phone. Once you have a card, connect the same wallet in the web app and open Card.
If something goes wrong
The Cards tab asks for a seed wallet
A vault or a watch-only wallet is selected. Switch to your seed wallet and open the Cards tab again.
The payment is still confirming
The app shows "Your payment is being confirmed. This can take a few minutes; you can come back later and continue." Do not pay a second time. If the card could not be issued after payment, the app keeps your payment and you can try again a few minutes later without being charged twice.
Verification is stuck or was rejected
See Card troubleshooting.
Support is available in the chat inside the app and at info@thorwallet.org. Support will never ask for your recovery phrase.
Related
- THORWallet Card
- Identity verification (KYC) for the card
- How to top up the THORWallet Card
- Card fees and limits
Common questions
How much does the card cost?
Basic costs $5 once, or nothing with an invite code. Premium is listed at $124 once, or $99 with an invite code. There is no subscription.
When do I pay for the card?
After your verification is approved. The app takes the one-off price in USDC from your wallet when you request the card.
Where do I enter an invite code?
Right after you tap Get Basic and before the verification starts.
Can I sign up in the web app?
No. Sign-up and verification happen in the mobile app. After that, the same wallet shows the card in the web app.
Why does Premium show Coming soon?
Ordering Premium is not open in the current app version. You can order Basic and use it right away once approved.
Do I need crypto to sign up?
Only if a price is due. Basic without an invite code needs $5 in USDC on Base, Arbitrum or Ethereum, plus a small amount of ETH on that network for the network fee.
Thank you.
Sorry about that. Chat with support inside the app, or write to info@thorwallet.org. Support will never ask for your recovery phrase.